For the international contemporary live music industry

Banks are still monitoring Ticketmaster hack impact

World News
December 4, 2018


Banks are continuing to monitor customer accounts for the potential fraud attempts, following the security breach at Ticketmaster (TM) earlier this year (see LIVE UK issue 222).

Lloyds Banking Group (LBG) has begun to reissue payment cards to those customers involved in the breach, which affected up to 40,000 TM customers who had bought tickets online between February and June. Names, addresses, email, telephone numbers and payment details are believed to have been compromised.

Royal Bank of Scotland (RBS), meanwhile, is advising customers to check their transactions and alert them of any unusual activity.

“We are aware of the data breach at Ticketmaster and are currently working through the impacts of this to best protect our customers from any fraudulent activity as a result,” says a spokesman.

While HSBC is not yet reissuing cards, a spokesman says, “We have put in place additional monitoring on cards that may have been affected by recent issues, but we are happy to replace a customer’s card if that is their preference,”

The berach only affected one per cent of its credit card customers, says TM.

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