The Government is looking at a range of options to deal with problems associated with the secondary ticketing market, including a nationwide ban on resale.
As part of consultation paper Ticket Reselling in Australia, officials have asked for feedback and submissions from interested parties.
Five options are under consideration in the fight against the use of ticket-harvesting software (bots), increasing cases of fraud and touting in general.
These include, keeping the status quo, with increased consumer education, a national prohibition on ticket reselling, an improved information disclosure arrangement for ticket sellers and a complete ban on the use of ticket-buying bots.
“While we are still working to properly address these problems, Australians can be assured that we will do all that is necessary to protect them from any unfair or unscrupulous practices,” says the Government’s assistant treasurer Michael Sukkar.
The document highlights that consumers are often unaware they are using a secondary site and end-up paying inflated prices, even though face-value tickets are still available.
It cited a search for Ed Sheeran’s upcoming tour produced links to resale platforms Viagogo and StubHub as the top results, despite Ticketek and Ticketmaster being the authorised sellers.
A study by consumer group Choice last year reported 79 per cent of 1,051 people surveyed believed they were using an official seller when on a resale site (see Audience issue 212).
In the face of widespread resale problems, the Government’s of Victoria and New South Wales both introduced a price cap of no more than 10 per cent of face-value on resold tickets, last year.