For the international contemporary live music industry

Government review of Dutch resale market gets underway

World News
April 14, 2018

An investigation into the secondary ticketing market has been launched after questions were raised about primary ticket agents placing allocations on associated resale platforms.

Calls for the investigation came after MP Peter Kwint raised concerns about how tickets to see Jay-Z and Beyoncé at Amsterdam ArenA (cap. 53,000) sold out within minutes on Ticketmaster, only to reappear on secondary sites at vastly marked-up prices shortly afterwards.

A petition urging the fair sale of tickets for concerts and events collected more than 40,000 signatures.

Government minister for education, culture and science Ingrid van Engelshoven subsequently announced the review and says its findings, which could be used to influence new legislation, will be revealed in the autumn.

“The number of parties that have to deal with this issue is large, and as the interests are diverse it takes time to conduct further discussions and to draw up a thorough analysis,” says Engelshoven.

Those involved in the review include Live Nation Entertainment majority-owned promoter Mojo Concerts, Ticketmaster Netherlands and the Vereniging Nederlandse Poppodia en Festivals (Association of Dutch music Venues and Festivals).

“We have already spoken with a delegation from the Ministry of Economic Affairs, the Netherlands Authority for Consumers and Markets [ACM] and the Ministry of Culture and Education,” the association’s director Berend Schans tells Audience.

Reuben Brouwer

“It has been made clear that enforcement of any legislation cannot be done by the music sector itself, as the means are lacking. The ACM was requested to check reseller sites are displaying ticket prices clearly and we insisted on a solid study into the nature and extent of the problem as this has not been done before.”

Mojo’s Ruben Brouwer adds, “The first thing that should be done is a thorough assessment of the size of the secondary market and thus of the problem.

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