For the international contemporary live music industry

Ticketmaster wins bots ban

World News
September 13, 2019

UNITED STATES              

Ticketmaster (TM) and Connecticut-based Prestige Entertainment (PE) have settled a lawsuit concerning PE’s alleged use of automated software, commonly known as bots, to purchase multiple tickets in contravention of TM’s limits.

The agreement gives TM won a promise that PE will not use such programmes again, but no damages or legal fees will be paid. The settlement was confirmed by a ruling from the District Court for the Central District of California by district judge Otis D Wright.

In 2017, TM sued PE claiming its bots made duplicates of their website data PE allegedly amassed 30,000 Hamilton tickets in 2017, up to 40 per cent of the available tickets from TM’s site, and resold them on their site. 

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