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TicketOne takes resale fight to public prosecutor

ITALY               -
World News
December 16, 2019

CTS EVENTIM-owned platform TicketOne has written to the Public Prosecutor’s office calling for action to be taken against the secondary ticketing sector, for failing to comply with consumer law.

The letter to the criminal court judge requests that the law be applied to breaches of consumer protection legislation, including criminal charges if appropriate, in accordance with new resale law that came into force last January.

The new legislation provides for specific interventions when tickets are being resold at prices above face value.

TicketOne’s letter also insists that breaches of the law face sanction and that moves are taken to enforce the removal of unlawful content and, ultimately, the closure of websites that refuse to comply.

The complaint follows TicketOne’s similar letter to the competition regular (Autorità per le Garanzie nelle Comunicazioni) in March, which failed to bring about any direct action.

Further legislation, which came into force on 1 July, requiries that tickets for shows of more than 5,000 capacity must be personalised with the buyer’s name.

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